Frequently Asked Questions
We believe in friendly customer service and want to answer your questions. Click on the questions below that relate to your concern or contact us.
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Besides discounts, what does a Ski Access® membership include?
A membership includes a personalized Ski Access® membership card, a full-color Ski Access® Directory, unlimited access to the members-only discount directory online, and optional periodic e-mails listing new properties and discounts near you.
How does the program work anyway?
Using your Ski Access® membership is simple and straightforward. In most cases you will simply identify yourself as a Ski Access® member as you place your reservations and confirm the availability of the special discounted rate. Upon check-in, present your member card to receive the preferred rate. The ski resort's phone numbers and availability dates are provided with each listing in both the printed and online directories.
Why will resorts and businesses give me discounts?
Participating businesses welcome our 8 million Access members to build their profits. Because Ski Access® is provided via the Internet exclusively to members, businesses save all the cost of advertising, direct mail and postage. They pass those savings directly to Ski Access® members.
What if I have questions?
If you ever encounter difficulties using your Ski Access® membership card, or simply have questions, please let us know! Contact Us >>
What if I sign up for the program and later decide to quit?
If you wish to cancel your membership within 30 days of purchase, simply return your membership card and directory(ies) with a note explaining that you no longer wish to be a member. If you purchased the membership by credit card, your credit card account will be credited the purchase amount within 30 days. If you purchased the membership by check or money order, you will receive a refund check by mail within 30 days of our receipt of the membership materials. View mailing address >>
How do I know when new resorts or offers are added near me?
When you register your Ski Access® card, you will enter your ZIP Code. Thereafter, you can choose to receive a periodic e-mail listing all the hot deals near your home. The hottest deals are posted daily and offered while supplies last. Check the site daily.
How do I recommend other resorts to join Ski Access®?
Is this just another dot.com ploy that will soon be out of business?
Ski Access® is a division of Access Development, which was founded in 1984 and has been providing discount plans to premier organizations since then. The Internet is the natural extension of our extensive publication capabilities. Learn more >>
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